How to pause a subscription

Go to My account then Subscriptions If you have more than 1 subscription then click the Subscription number Click the Suspend button Unlike Bucky Box, you can’t select when the subscription will be paused. The subscription is paused as soon as you click the...

How to resume a subscription

Go to My account then Subscriptions If you have more than 1 subscription then click the Subscription number Click the Reactivate button Unlike Bucky Box, you can’t select the next collection date. It will be automatically calculated. If you reactivate the...

How to change a subscription

You can change the number of boxes or eggs on an existing subscription (recurring order). Go to My account then Subscriptions If you have more than 1 subscription then click the Subscription number Click Edit Order next to the product name. Change the quantity or the...

How to cancel a subscription

Go to My account then Subscriptions If you have more than 1 subscription then click the Subscription number Click the Cancel button